FAQ
Answers to Your Questions
Find answers to the most commonly asked questions about our pet care services
Serving the entire Bay Area, conveniently near San Jose Airport, SAP Center, and Levi's Stadium. Drop-off & pickup available (extra fee).
Office Hours: Mon–Sat 8 AM – 6 PM. Service Hours: 24/7.
Luxury in-home boarding ($80/night, $70 per additional dog) and daycare ($65/day, $55 per additional dog).
No kennels, dogs roam freely inside and outside, supervised play, toys, agility equipment, daily walks, naps, cuddle time, and daily updates.
- Complete the Resort Reservation Form
- Optional intro call (phone or FaceTime)
- Fill out your dog's profile and reserve dates
Yes, by appointment, or virtually via phone/FaceTime.
Daycare: no fee if cancelled 48 hrs in advance, 50% if less. Boarding: no fee if cancelled 2 weeks in advance, 50% if cancelled after.
Zelle, Apple Pay, Venmo, cash, check, or credit card. 50% deposit at booking, balance due at pick-up.
Yes, every dog gets a customized care plan tailored to their needs, preferences, and routines.
Yes. Certified in PetTECH CPR, First Aid & Care for Pets, Professional Dog Care, Health & Safety, and Luxury Pet Resort services.
Phone: 408-713-8331, Email: info@annalisasdogresortsanjose.com
Where is Annalisa's Dog Resort located?
Serving the entire Bay Area, conveniently near San Jose Airport, SAP Center, and Levi's Stadium. Drop-off & pickup available (extra fee).
What are your hours of operation?
Office Hours: Mon–Sat 8 AM – 6 PM. Service Hours: 24/7.
What services do you offer?
Luxury in-home boarding ($80/night, $70 per additional dog) and daycare ($65/day, $55 per additional dog).
What makes your boarding "luxury"?
No kennels, dogs roam freely inside and outside, supervised play, toys, agility equipment, daily walks, naps, cuddle time, and daily updates.
How do I book a stay?
- Complete the Resort Reservation Form
- Optional intro call (phone or FaceTime)
- Fill out your dog's profile and reserve dates
Do you offer meet-and-greets?
Yes, by appointment, or virtually via phone/FaceTime.
What is your cancellation policy?
Daycare: no fee if cancelled 48 hrs in advance, 50% if less. Boarding: no fee if cancelled 2 weeks in advance, 50% if cancelled after.
What payment methods do you accept?
Zelle, Apple Pay, Venmo, cash, check, or credit card. 50% deposit at booking, balance due at pick-up.
Do you provide personalized care?
Yes, every dog gets a customized care plan tailored to their needs, preferences, and routines.
Are you certified in pet safety?
Yes. Certified in PetTECH CPR, First Aid & Care for Pets, Professional Dog Care, Health & Safety, and Luxury Pet Resort services.
How do I contact you?
Phone: 408-713-8331, Email: info@annalisasdogresortsanjose.com
Still Have Questions?
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